State Farm® Insurance Agent Justin Mays

"Such a wonderful team at State Farm in Middlesboro. Always so helpful and kind."

"I have been a customer for a couple years now and can proudly say Statefarm has been the best insurance company I have had. When I have an issue regarding my insurance, Statefarm goes above and beyond to ensure I have to do as little as possible to get the task completed. I recently had to go through the claims department over a vehicle and within the week the claim is practically finished and they're just waiting on me to mail the list of 3 items out. Allie through the claims department and Elise at the Middlesboro branch have been super helpful and the dedication they put into their roles are very much appreciated."

"Love State Farm! Cheapest I have found and this office helps me with everything that I need. Responds fast!"

"The overall experience I have had with this location is amazing. The young lady in the front shows an astounding sense of professionalism that is highly admirable for someone that age. Always has a smile on her face, and always takes care of me in a timely manner. 5/5 stars would recommend."

"This review is for Caitlyn Bradford. I have spoken with her several times and she has been very helpful and informative, she was very thorough on quoting policies and helping me get the perfect policy for me. She is very professional, easy to reach, and provided flexible help in a timely manner! I will be using her for all future policies and feel she is a great asset to Justin May’s office! Thanks so much Caitlyn!"

"Justin and his son Alex, are men of integrity, and driven to service. Enjoyed sitting down with them at our home discussing coverage options, and getting personally acquainted on our deck overlooking Chained Rock. Their knowledge in reviewing our existing policies highted serious gap points, and we worked on a plan to address those areas. Good guys with a great staff, and providing one on one service you often do not find these days in the insurance industry. Give them a call today, and see how they can help you!"

"I had a fantastic experience with Justin May’s State Farm. The customer service provided by Alex Mays was outstanding—professional, friendly, and incredibly helpful. Alex made the entire process easy and stress-free, ensuring that all my questions were answered and my needs were met. If you’re looking for excellent service and a reliable team, I highly recommend Justin May’s State Farm!"

"This group of workers have been great to work with and they have always been fair and supportive in any situation. They our family has been insured through them for many many years and we would love to continue with them."

"They have always been great to me and my family. Justin Caruso and Elise Hyatt help us with anything we need!"

"Could not ask for a better insurance agent. Wonderful staff and anytime I need help, I get answers within mins. They have always treated myself and my family wonderful. And Christa Campbell always takes excellent care of me. Wonderful group of people"

"Christa Campbell "ALWAYS" takes care of any problems or questions that I may have..All I have to do is CALL..THANK YOU CHRISTA"

"i have been with State Farm for 55 yrs( give or take a year). They’ve always been prompt when I had a claim. They are friendly and dependable when I need their assistance."

"I have been with State Farm for over 20 years and I have never had an issue. Any questions I have ever had they were very helpful in answering ."

"This agency went above and beyond to help settle my claim. The worker who helped me was Dillon and he was also nice and friendly and willing to help"

"5 star service ! Been here a long time doing business. Keep up the good work !"

"Justin and his staff go that extra mile and are always willing to help you in any way they can, give them a call you want regret it, I've been a customer with them and he and his staff have went beyond to help me.and my family !"

"Every person we have ever dealt with has been a blessing. Always kind and quick to help us with whatever we’re needing. Excellent people to deal with!"

"State Farm has been the way to go ever since I got my new car they have been so kind and so helpful no matter what the problem, the people at the Middlesboro branch are amazing!! Highly recommend!"

"I highly recommend State Farm! I’ve never had any issues as long as I’ve been with them. Elise Hyatt has always been amazing, she’s always willing to do what ever she can to help her clients out!"

"I have had State Farm for years and Elise has helped me immensely. Any questions I’ve had about coverage or changing/adding insurance have always been answered timely and with accuracy. 10 out of 10."

"I mainly do all my dealings with Elise, she is absolutely wonderful, best place around for insurance. Highly recommend!!"

"Pays claims quickly. Good people to deal with."

"I don't have State Farm Insurance, but I did have to contact this office for a business issue through my job and the staff at this particular location was supremely helpful and professional. I had been on hold and transferred several times prior to reaching this office and that stopped when I reached Elise and she was able to get me everything I needed for my client in an expeditious manner and honestly has me reconsidering my insurance carrier!"

"Best insurance company around"

"I am very pleased with the service I received from Justin Mays State Farm. Caitlyn Bradford was awesome in helping me secure flood insurance for my home after 3 or 4 different setbacks. Their policy rate is the best I could find even when checking with private flood insurance companies. I am so thankful for all the help I received and how quickly Caitlyn answered all of my questions and concerns!"