State Farm® Insurance Agent Justin Mays
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Edoley
June 30, 2026
"So helpful!"
Randi Lickiter
June 30, 2026
"I had an excellent experience working with Charlie! She is very knowledgeable, professional, and took the time to explain all of my coverage options in a way that was easy to understand. She assisted me in getting the coverage I needed for my car insurance and then made it very easy to bundle auto and home insurance making sure I had the best rate for the coverage I needed. She made the entire process smooth and stress-free. I highly recommend her to anyone looking for a trustworthy and reliable insurance representative."
Clarissa Mason
June 5, 2026
"Alex Mayes understood the assignment. I wanted to change insurance companies to someone local. I explained to Alex my work hours were scattered through out the day, he immediately offered to help me via text. Within a few days (all delays were me lol) it was done. Exceptional customer service!"
"We're genuinely delighted you had a positive experience! 😊 Alex's commitment to accommodating your schedule means a lot to us. Your kind words about our customer service truly motivate our team. Thank you for choosing our local office; we're here whenever you need us!"
Brandi Thomas
May 29, 2026
"We’ve been with State Farm for around 15 years, and the service has always been great. I called today to add a new car to our policy. Betty Jo took the time to review our whole policy, helped us save money on our monthly bill, and made adding a new car to our policy quick and easy.
She was friendly, knowledgeable, and truly went above and beyond to make sure everything was taken care of. It’s nice to work with a company who genuinely looks out for their customers. Highly recommend!"
"Thank you very much for your kind review. We appreciate you loyalty and we agree that Betty Jo is great. "
Cali Massey
May 26, 2026
"Caitlyn made the process of creating a new plan for me over the phone so easy and seamless. I really appreciate her help and making me feel comfortable purchasing a renters insurance plan for my new apartment!"
"We're so thankful for your fantastic feedback! Caitlyn will be thrilled to know she made the process smooth for you. Your comfort and satisfaction mean a lot to us, and we're always here to lend a hand. Enjoy settling into your new apartment!"
Heather Johnson
May 21, 2026
"So thankful for Betty Jo at Justin Mays State Farm insurance, I was having trouble and she stepped in and helped get what I needed done without any hesitation!"
"We truly appreciate your kind words! It's wonderful to hear how Betty Jo was able to assist you swiftly. We strive to make things easy for our clients, and your feedback keeps us inspired. We're here to help anytime!"
Kathy Miracle
May 15, 2026
"Betty Jo was was very friendly and helpful. She answered all my questions and seemed very knowledgeable about the issue that I needed help with. Great job"
"Thank you so much for the kind words, Kathy! 😊 We're delighted to hear that Betty Jo was able to assist you so effectively. Your satisfaction is our top priority, and we're here to help whenever you need us. Have a wonderful day!"
Ruth Asher
May 15, 2026
"This agency went above and beyond to help settle my claim. The worker who helped me was Dillon and he was also nice and friendly and willing to help"
"Thank you Ruth. "
Tony Ealy
May 14, 2026
"Very good with customer care. The agents are always helpful and polite. I spoke with Elise this morning whom was very helpful, and answered all my questions. They make you feel like part of the family"
"We're genuinely grateful for your wonderful review, Tony! It’s truly uplifting to know that Elise and the team made you feel valued and supported. Our goal is to create a welcoming environment where everyone feels like family. Don't hesitate to reach out whenever you need assistance!"
T Gambrel
May 14, 2026
"We've been with State Farm for years. Elisa and the whole team has always been so helpful and friendly."
"We greatly appreciate your loyalty over the years! It's heartening to know that Elisa and our team have been helpful and friendly to you. We're committed to providing exceptional service to all our customers. If there's anything else we can assist you with, feel free to let us know!"
Barbara Jackson
May 13, 2026
"Wonderful friendly staff. Very quick response when we needed them. They quickly and efficiently handled our claim."
"Thank you so much for your kind words! 😊 We're delighted to hear that you had a great experience with our team. It's our pleasure to assist you swiftly and effectively when you need us. If you ever have any more questions or need support, we're here for you!"
Arnett Steele Funeral Home
May 13, 2026
"Quick and easy to set up a new policy.
Thank you, Mary Steele"
"Thank you very much we appreciate you and your business "
Will Singleton
May 12, 2026
"When buying our new house, we made a call to Charlie to get a rate quote. Not only did she get us a great home policy but she ended up saving us hundreds on auto insurance also! She made the whole process effortless and would highly recommend to anyone!"
"Thank you so much for your wonderful review! We're delighted to know that Charlie was able to assist you with your home and auto insurance needs, and save you money in the process. Providing an easy and efficient experience is our goal, and we're overjoyed to hear about your satisfaction. We truly appreciate your recommendation and look forward to continuing to serve you!"
Gloria Charlene Willis-Marsee
May 10, 2026
"Convenient location and friendly and helpful people make this a good place to do business."
"We're so grateful for your feedback, Gloria! 😊 It’s wonderful to know you found our location convenient and our team welcoming and helpful. Your kind words truly motivate us to keep providing the best service possible."
Noah Buttery
May 8, 2026
"Fast friendly service! Extremely helpful!"
"Thank you for your great review "
Lillienne Perkins
May 6, 2026
"Elise was very nice!"
"Thank you Lillienne"
JASON MOORE
April 30, 2026
"Christa and Caitlyn are the best! Takes care of my needs with stress! Nice , friendly and knowledgeable."
"Thank you. We appreciate you and your business. "
Zach354_99
April 23, 2026
"Fast, easy, great experience! Highly recommend."
"Hi Zach354_99! We're so pleased to see your glowing review! Knowing you had such a smooth and positive experience is fantastic. Your recommendation truly means a lot to us!"
Kenny Howard
April 21, 2026
"Nice, polite and willing staff to answer all of your questions. I've been a client since he opened. I have never had an issues."
"Thank you Kenny. I appreciate your continued business and kind words. "
Christy Nutter
April 16, 2026
"This review is for Caitlyn she is awesome we had went to another farm bureau waited 30 minutes at the other location came to see Caitlyn and she got us home owners insurance and and in and out in 30 minutes.. thank you again …"
"We're so happy to know that Caitlyn provided you with such a speedy and efficient service, Christy! Our goal is to make everything smooth and easy for you, and it's really uplifting to see we've succeeded. If there's anything else you need, we're always here to help."
Kayla Jones
April 8, 2026
"Charlie was very helpful and answered all of my questions!"
"We're overjoyed to hear Charlie was able to assist you so effectively, Kayla! Your satisfaction is our top priority, and it's wonderful knowing we could meet your needs. If you have any more questions in the future, don't hesitate to reach out. 😊"
Nikki Karg
March 11, 2026
"They are very kind and great with information!"
"Thank you Nikki. We appreciate your kind words. "
Brook Reynolds
March 9, 2026
"Trista was good with helping me and going over quotes with me for my vehicle."
"Thank you Brook. We appreciate your continued business and support. "
Sam W
March 7, 2026
"My family has been with State Farm for years and the whole team has always been good to us. Specifically Christa has always taken care of anything we needed. She’s knowledgeable, kind, and always delivers what she says she’ll do."
"Sam W, your heartfelt review made our day! It's wonderful to know that Christa and our team have been able to assist your family effectively over the years. We're always here to help and appreciate your thoughtful words. Looking forward to continuing to support your needs!"
Heather Hoover
March 6, 2026
"Great to work with has been the best insurance company I have ever had !! Would recommend"
"Heather, your kind words brighten our day! 🌟 We're so pleased that you had a wonderful experience with us. If you ever need assistance or have any questions, feel free to reach out. A big thanks for the heartfelt recommendation!"