State Farm® Insurance Agent Justin Mays

"This review is for Caitlyn Bradford. I have spoken with her several times and she has been very helpful and informative, she was very thorough on quoting policies and helping me get the perfect policy for me. She is very professional, easy to reach, and provided flexible help in a timely manner! I will be using her for all future policies and feel she is a great asset to Justin May’s office! Thanks so much Caitlyn!"

"Justin and his son Alex, are men of integrity, and driven to service. Enjoyed sitting down with them at our home discussing coverage options, and getting personally acquainted on our deck overlooking Chained Rock. Their knowledge in reviewing our existing policies highted serious gap points, and we worked on a plan to address those areas. Good guys with a great staff, and providing one on one service you often do not find these days in the insurance industry. Give them a call today, and see how they can help you!"

"I had a fantastic experience with Justin May’s State Farm. The customer service provided by Alex Mays was outstanding—professional, friendly, and incredibly helpful. Alex made the entire process easy and stress-free, ensuring that all my questions were answered and my needs were met. If you’re looking for excellent service and a reliable team, I highly recommend Justin May’s State Farm!"

"This group of workers have been great to work with and they have always been fair and supportive in any situation. They our family has been insured through them for many many years and we would love to continue with them."

"They have always been great to me and my family. Justin Caruso and Elise Hyatt help us with anything we need!"

"Could not ask for a better insurance agent. Wonderful staff and anytime I need help, I get answers within mins. They have always treated myself and my family wonderful. And Christa Campbell always takes excellent care of me. Wonderful group of people"

"Christa Campbell "ALWAYS" takes care of any problems or questions that I may have..All I have to do is CALL..THANK YOU CHRISTA"

"i have been with State Farm for 55 yrs( give or take a year). They’ve always been prompt when I had a claim. They are friendly and dependable when I need their assistance."

"I have been with State Farm for over 20 years and I have never had an issue. Any questions I have ever had they were very helpful in answering ."

"This agency went above and beyond to help settle my claim. The worker who helped me was Dillon and he was also nice and friendly and willing to help"

"5 star service ! Been here a long time doing business. Keep up the good work !"

"Justin and his staff go that extra mile and are always willing to help you in any way they can, give them a call you want regret it, I've been a customer with them and he and his staff have went beyond to help me.and my family !"

"Every person we have ever dealt with has been a blessing. Always kind and quick to help us with whatever we’re needing. Excellent people to deal with!"

"State Farm has been the way to go ever since I got my new car they have been so kind and so helpful no matter what the problem, the people at the Middlesboro branch are amazing!! Highly recommend!"

"I highly recommend State Farm! I’ve never had any issues as long as I’ve been with them. Elise Hyatt has always been amazing, she’s always willing to do what ever she can to help her clients out!"

"I have had State Farm for years and Elise has helped me immensely. Any questions I’ve had about coverage or changing/adding insurance have always been answered timely and with accuracy. 10 out of 10."

"I mainly do all my dealings with Elise, she is absolutely wonderful, best place around for insurance. Highly recommend!!"

"Pays claims quickly. Good people to deal with."

"I don't have State Farm Insurance, but I did have to contact this office for a business issue through my job and the staff at this particular location was supremely helpful and professional. I had been on hold and transferred several times prior to reaching this office and that stopped when I reached Elise and she was able to get me everything I needed for my client in an expeditious manner and honestly has me reconsidering my insurance carrier!"

"Best insurance company around"

"I am very pleased with the service I received from Justin Mays State Farm. Caitlyn Bradford was awesome in helping me secure flood insurance for my home after 3 or 4 different setbacks. Their policy rate is the best I could find even when checking with private flood insurance companies. I am so thankful for all the help I received and how quickly Caitlyn answered all of my questions and concerns!"

"I called to pay my insurance Friday and was charged twice, when I called back and pointed out the mistake they said they would get right on it and call me back within the hour and my money should comeright back.. never got a call so I contacted them myself and kept getting told they were on it and they would call back.. I finally contact them again and was told that they figured out the issue but it would take 24 to 48 to refund back to my card.. earlier today I received a call asking if my money had returned yet so I informed them it hasn't was told that I would receive a call back that she was contacting the accounting department again... obviously I never received a call back so I call later in the day.. now the story switched to state farm never received the second payment so it must be a chime or visa issue and chime should put it back on the card once the transaction times out.. I am absolutely furious at how poorly the situation was handled, not to mention I've had to go days just taking a $250 loss for a mistake that I didnt make! I'm not the kind of person that can just sit and wait on that kind of money! Your absurd mismanagement of the situation put me in a very hard spot! It's disappointing that this is the bar that is set for your customer service, this was a very big letdown"

"I've had insurance with this company for about 20 years and now they're going to cancel my insurance due to a wreck that wasn't even my fault I got ran off the road all because they had to fix my car twice because they recommended a place that did not fix it but drove my car over 100 miles because it's was Justin's buddy.... Beware of this place they are dirty!!! And do not let them talk you into taking your car to custom paint and repair!!! I wrecked my car in April and did not get it back until July I had to call the law and have him go get my car because it was not at custom paint some little punk had it his house!! And I have proof of all this!! I texted the sheriff! THIS IS ALL TRUE I PROMISE YOU!!!"

"Justin May's and his group have always provided us great service. We highly recommend these guys for all your insurance needs."

"The place to get insurance"