State Farm® Insurance Agent Justin Mays
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathy Miracle
May 15, 2026
5
out of
5
rating by Kathy Miracle
"Betty Jo was was very friendly and helpful. She answered all my questions and seemed very knowledgeable about the issue that I needed help with. Great job"
We responded:
"Thank you so much for the kind words, Kathy! 😊 We're delighted to hear that Betty Jo was able to assist you so effectively. Your satisfaction is our top priority, and we're here to help whenever you need us. Have a wonderful day!"
Ruth Asher
May 15, 2026
5
out of
5
rating by Ruth Asher
"This agency went above and beyond to help settle my claim. The worker who helped me was Dillon and he was also nice and friendly and willing to help"
We responded:
"Thank you Ruth. "
Tony Ealy
May 14, 2026
5
out of
5
rating by Tony Ealy
"Very good with customer care. The agents are always helpful and polite. I spoke with Elise this morning whom was very helpful, and answered all my questions. They make you feel like part of the family"
We responded:
"We're genuinely grateful for your wonderful review, Tony! It’s truly uplifting to know that Elise and the team made you feel valued and supported. Our goal is to create a welcoming environment where everyone feels like family. Don't hesitate to reach out whenever you need assistance!"
T Gambrel
May 14, 2026
5
out of
5
rating by T Gambrel
"We've been with State Farm for years. Elisa and the whole team has always been so helpful and friendly."
We responded:
"We greatly appreciate your loyalty over the years! It's heartening to know that Elisa and our team have been helpful and friendly to you. We're committed to providing exceptional service to all our customers. If there's anything else we can assist you with, feel free to let us know!"
Barbara Jackson
May 13, 2026
5
out of
5
rating by Barbara Jackson
"Wonderful friendly staff. Very quick response when we needed them. They quickly and efficiently handled our claim."
We responded:
"Thank you so much for your kind words! 😊 We're delighted to hear that you had a great experience with our team. It's our pleasure to assist you swiftly and effectively when you need us. If you ever have any more questions or need support, we're here for you!"
Arnett Steele Funeral Home
May 13, 2026
5
out of
5
rating by Arnett Steele Funeral Home
"Quick and easy to set up a new policy. Thank you, Mary Steele"
We responded:
"Thank you very much we appreciate you and your business "
Will Singleton
May 12, 2026
5
out of
5
rating by Will Singleton
"When buying our new house, we made a call to Charlie to get a rate quote. Not only did she get us a great home policy but she ended up saving us hundreds on auto insurance also! She made the whole process effortless and would highly recommend to anyone!"
We responded:
"Thank you so much for your wonderful review! We're delighted to know that Charlie was able to assist you with your home and auto insurance needs, and save you money in the process. Providing an easy and efficient experience is our goal, and we're overjoyed to hear about your satisfaction. We truly appreciate your recommendation and look forward to continuing to serve you!"
Gloria Charlene Willis-Marsee
May 10, 2026
5
out of
5
rating by Gloria Charlene Willis-Marsee
"Convenient location and friendly and helpful people make this a good place to do business."
We responded:
"We're so grateful for your feedback, Gloria! 😊 It’s wonderful to know you found our location convenient and our team welcoming and helpful. Your kind words truly motivate us to keep providing the best service possible."
Noah Buttery
May 8, 2026
5
out of
5
rating by Noah Buttery
"Fast friendly service! Extremely helpful!"
We responded:
"Thank you for your great review "
Lillienne Perkins
May 6, 2026
5
out of
5
rating by Lillienne Perkins
"Elise was very nice!"
We responded:
"Thank you Lillienne"
JASON MOORE
April 30, 2026
5
out of
5
rating by JASON MOORE
"Christa and Caitlyn are the best! Takes care of my needs with stress! Nice , friendly and knowledgeable."
We responded:
"Thank you. We appreciate you and your business. "
Zach354_99
April 23, 2026
5
out of
5
rating by Zach354_99
"Fast, easy, great experience! Highly recommend."
We responded:
"Hi Zach354_99! We're so pleased to see your glowing review! Knowing you had such a smooth and positive experience is fantastic. Your recommendation truly means a lot to us!"
Kenny Howard
April 21, 2026
5
out of
5
rating by Kenny Howard
"Nice, polite and willing staff to answer all of your questions. I've been a client since he opened. I have never had an issues."
We responded:
"Thank you Kenny. I appreciate your continued business and kind words. "
Christy Nutter
April 16, 2026
5
out of
5
rating by Christy Nutter
"This review is for Caitlyn she is awesome we had went to another farm bureau waited 30 minutes at the other location came to see Caitlyn and she got us home owners insurance and and in and out in 30 minutes.. thank you again …"
We responded:
"We're so happy to know that Caitlyn provided you with such a speedy and efficient service, Christy! Our goal is to make everything smooth and easy for you, and it's really uplifting to see we've succeeded. If there's anything else you need, we're always here to help."
Kayla Jones
April 8, 2026
5
out of
5
rating by Kayla Jones
"Charlie was very helpful and answered all of my questions!"
We responded:
"We're overjoyed to hear Charlie was able to assist you so effectively, Kayla! Your satisfaction is our top priority, and it's wonderful knowing we could meet your needs. If you have any more questions in the future, don't hesitate to reach out. 😊"
Nikki Karg
March 11, 2026
5
out of
5
rating by Nikki Karg
"They are very kind and great with information!"
We responded:
"Thank you Nikki. We appreciate your kind words. "
Brook Reynolds
March 9, 2026
5
out of
5
rating by Brook Reynolds
"Trista was good with helping me and going over quotes with me for my vehicle."
We responded:
"Thank you Brook. We appreciate your continued business and support. "
Sam W
March 7, 2026
5
out of
5
rating by Sam W
"My family has been with State Farm for years and the whole team has always been good to us. Specifically Christa has always taken care of anything we needed. She’s knowledgeable, kind, and always delivers what she says she’ll do."
We responded:
"Sam W, your heartfelt review made our day! It's wonderful to know that Christa and our team have been able to assist your family effectively over the years. We're always here to help and appreciate your thoughtful words. Looking forward to continuing to support your needs!"
Heather Hoover
March 6, 2026
5
out of
5
rating by Heather Hoover
"Great to work with has been the best insurance company I have ever had !! Would recommend"
We responded:
"Heather, your kind words brighten our day! 🌟 We're so pleased that you had a wonderful experience with us. If you ever need assistance or have any questions, feel free to reach out. A big thanks for the heartfelt recommendation!"
Samantha Coe
March 6, 2026
5
out of
5
rating by Samantha Coe
"Absolutely wonderful service. Trista answered all my questions and was very helpful. Thank you State Farm."
We responded:
"Thank you Samantha for you review "
Kayla Miracle
February 25, 2026
5
out of
5
rating by Kayla Miracle
"This rating is individually for the agent named Charlie. Have you ever had what seemed like an easy fix and no one seems to be able to either understand the situation and/or fix the issue? I loathe calling into places because of it. It’s more of a common occurrence these days, the utter disdain of the workers having to do their job and the lack of initiative to solve problems. However, I’m not sure that this place knows what a true gem they have in Charlie. This lady has went above and beyond, back and forth, up and down and side to side to help me fix what should have been a simple issue, yet the other entity involved made it a complete nightmare. I mean, this lady here y’all. I hope she is held in the highest regard in that office and if she isn’t she sure needs to be. Never again will I EVER speak to anyone else about ANY issue or questions I need answered at State Farm. That’s not saying any of the other workers aren’t the same by comparison, but my loyalty now lies with her. Top tier right here, and this, the way she has handled this situation for me, is what keeps your customers. Justin Mayes, you better do right by her sir, she in my opinion is more than likely what keeps your business going."
We responded:
"Charlie is wonderful and we are lucky to have her. Thank you for recognizing her hard work "
Kimberly Ray
February 17, 2026
5
out of
5
rating by Kimberly Ray
"I’ve been with State Farm for years and received nothing but wonderful friendly service. Definitely the way to go for all your insurance needs."
We responded:
"We really appreciate your kind words and loyalty to our service, Kimberly! It's fantastic to know you’ve had such a positive experience with us. Our team always aims to provide friendly support that makes every interaction special. We’re here whenever you need us in the future!"
Nikki Griffin
February 13, 2026
5
out of
5
rating by Nikki Griffin
"Staff is super friendly"
We responded:
"Thank you so much for your kind words, Nikki! We're delighted that our team's friendliness made your experience a great one. Our goal is to always make you feel comfortable and valued. Looking forward to assisting you in the future!"
Shana Fuson
February 13, 2026
5
out of
5
rating by Shana Fuson
"This agency is great, kind staff with eagerness to assist with all questions and request. Good community people, great relationships."
We responded:
"We truly value your positive feedback, Shana! It's wonderful to hear that you felt well-supported by our team. Our commitment is to always be here for the community. Looking forward to continuing to serve you!"
Ashley Maggard
February 11, 2026
5
out of
5
rating by Ashley Maggard
"They are always there to help! Any question you have, they will certainly do their best. 10/10 recommend."
We responded:
"Thank you so much for your glowing review, Ashley! It’s amazing to know we could help you effectively. We’re always ready to assist with any questions you have!"